Free Delivery

on all packages and orders over £100.00

Free Logo Set Up

on all packages and orders over £100.00

Simple Pricing

all prices include left chest embroidery

No Minimum Orders

free left chest embroidered or printed text

Refund and Returns Policy

 

Conditions for Returns

By the very individual nature of Personalised products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind.

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Only regular priced, non personalised Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

This does not affect your Statutory Rights.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the non personalised returned Goods.

Returning Goods

You are responsible for the cost of returning your items. We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

 


Opening Hours

Monday - Friday 9.00am - 5.00pm

Saturday - 9.00am - 1.00pm

Sunday - Closed


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